Feature Ideas

We will expand Really Global to support multiple languages, enabling providers to create profiles in different languages and allowing clients to access our platform in their preferred language.

Our review system will enable clients to share meaningful feedback about their care experiences while maintaining privacy and fostering trust. After completing multiple sessions, clients can submit reviews that will be displayed on provider profiles with aggregated ratings, descriptive tags, and the ability to sort and filter, helping future clients make informed decisions while giving providers valuable insights for professional growth.

Our platform will automatically record and transcribe telehealth session, creating both a complete transcript and an AI-generated summary to streamline provider documentation workflows. After each session, providers can access secure transcripts and intelligent summaries through their portal, enabling quick review of previous sessions and efficient note-taking. This time-saving feature reduces administrative burden between appointments, allowing providers to focus more on client care rather than documentation.

Our waitlist feature will help clients connect with their preferred mental health providers even when those providers are fully booked. When viewing a provider's profile, clients can join a waitlist with a single click. Once joined, clients will automatically receive notifications via email and text when their chosen provider adds new availability, giving them first access to book these newly opened slots. This enhancement benefits both sides of our platform - clients gain the ability to work with their preferred providers by securing future availability, while providers can quickly fill new openings in their schedule by alerting interested clients. The waitlist system also improves platform engagement by keeping clients connected to providers they're interested in, while ensuring providers maintain visibility in our marketplace even when temporarily at capacity.

I'd like to suggest implementing a brief initial questionnaire for clients before they book their first session. This would serve two key purposes: Help match clients with the most suitable therapists Provide therapists with valuable preliminary information Proposed Simple Questionnaire Example: CLIENT PRELIMINARY ASSESSMENT What type of support are you looking for? □ Clinical Psychology/Therapy □ Personal Development □ High Performance Coaching □ Business/Executive Coaching □ Relationship Counseling □ Other (please specify) Which life areas would you like to focus on? (select up to 3) □ Mind & Personal Growth □ Emotional Balance □ Physical Health □ Relationships □ Career & Professional Life □ Life Purpose & Spirituality □ Business & Leadership □ Other (please specify) What is your preferred approach? (select all that apply) □ Traditional Psychology □ Cognitive-Behavioral □ Integrative Therapy □ High Performance Methods □ Mindfulness-Based □ Solution-Focused What are your immediate goals? □ Overcome specific challenges □ Personal growth and development □ Performance optimization □ Better relationships □ Career advancement □ Life balance and wellbeing Preferred session frequency: □ Weekly □ Bi-weekly □ Monthly □ As needed Benefits: • More efficient therapist-client matching • Better prepared first sessions • Clearer expectations for both parties • Enhanced client experience • Time optimization This simple addition to the platform could significantly improve the efficiency of first consultations and increase client satisfaction through better matching. Would love to hear your thoughts on this suggestion!

Description: A strategic initiative to showcase Really Global's commitment to accessible mental health support through three interconnected events: Proposed Format: California In-Person Summit • Live presentations from providers • Networking opportunities • Client success stories • Professional video/photo content creation New York In-Person Summit • Expert panel discussions • Provider-client connections • Live demonstrations • Media coverage opportunities Global Online Summit • Virtual presentations • International accessibility • Multi-timezone sessions • Recorded content for future use Key Benefits: For Platform: • Professional content generation for marketing • Enhanced platform credibility • Provider showcase opportunities • Client trust building • Media exposure For Providers: • Networking opportunities • Professional visibility • Client acquisition • Knowledge sharing • Community building For Clients: • Direct access to providers • Education opportunities • Community connection • Resource sharing • Platform familiarization This initiative would help demonstrate Really Global's commitment to both accessibility and excellence in mental health support.

Description: As a provider managing multiple schedules, I suggest integrating Calendly with Really Global's platform. This integration would significantly enhance both provider and client experience. Key Benefits: For Providers: • Automatic synchronization with Google Calendar • Easy buffer time management between sessions • Prevention of double bookings • Efficient timezone management • Simple scheduling link sharing For Clients: • User-friendly booking experience • Automatic timezone detection • Real-time availability viewing • Easy rescheduling options • Professional booking confirmation Technical Advantages: • Seamless API integration • Reliable calendar syncing • Minimal technical maintenance • Proven scheduling solution • Cost-effective implementation This integration would streamline the scheduling process, reduce administrative work, and provide a more professional experience for both providers and clients on the Really Global platform.

Suggestion for Platform Enhancement: I'd like to propose implementing an AI-powered Client-Therapist Matching Assistant. This intelligent system would: Welcome new clients with a warm, empathetic approach Guide them through a brief but insightful questionnaire about their: Current challenges and goals Preferred therapy style Scheduling preferences Specific areas of concern The AI would then cross-reference this information with therapist profiles, considering: Areas of expertise Treatment approaches Success rates with similar cases Availability Language preferences Cultural compatibility Based on this analysis, it would present the top 6 most compatible therapists, providing a personalized explanation for each match. This would: Reduce client overwhelm in selection process Increase successful therapeutic matches Save time for both clients and practitioners Enhance the overall user experience Lead to better therapeutic outcomes This feature would maintain the human touch of therapy while using technology to create more meaningful connections between clients and their ideal therapists.

Fully integrated into our provider portal, the Wiley Treatment Planner system offers mental health professionals a comprehensive suite of tools for efficient treatment planning and documentation. Through an intuitive interface with dynamic drop-down menus, providers can quickly create customized treatment plans, progress notes, and homework assignments using Wiley's research-based templates across three key planners. This integration dramatically reduces documentation time while ensuring high-quality, well-documented treatment plans that maintain clinical standards. What sets our implementation apart is our innovative "Care Allocation" approach, which uses the Wiley framework to clearly delineate clinical versus non-clinical care components. By intelligently tagging treatment elements, our platform helps licensed providers optimize their practice by identifying which aspects of care can be appropriately delegated to non-licensed professionals like coaches and mentors, effectively increasing practice capacity while maintaining clinical standards. This market-first feature enables practices to serve more clients efficiently while ensuring all care remains within appropriate scope-of-practice boundaries.

Users can discover nearby mental health providers more easily by searching specific locations, neighborhoods, or service areas, improving the search and match quality within our platform. This new location-based search capability will improve SEO by creating location-specific landing pages and rich snippets that highlight local providers, helping potential clients find relevant care options through targeted geographical searches (e.g., "therapists in Brooklyn Heights" or "mental health counselors near Lincoln Park"). The enhanced location support will increase organic traffic for providers by improving their visibility in local search results, while giving clients more precise control over their provider search radius and location preferences to find the most convenient care options.

Your personal off-site booking link allows clients to book sessions or connect with you instantly—even away from our main platform. While your profile is always discoverable on our platform, this personalized link provides an additional, convenient way for clients to schedule with you directly. Share it on social media, your website, or via messages. And the best part? There's no downside. All sessions booked through your personal off-site booking link are seamlessly integrated with our platform. It's a fast and convenient way to expand your reach and connect with clients—without any extra steps for them or any loss for you.

The Talk Now feature allows clients to instantly connect with an available care provider. With just one click, users are matched in real-time with a provider who is ready to talk. If urgent symptoms are detected, the system prioritizes immediate support. Available to both account holders and new users, Talk Now ensures fast, direct access to care without the need for pre-scheduled appointments.

The Find Matches feature on the Really Global platform uses a short screening process to connect clients with the most suitable care providers. It identifies client needs and urgency, ensuring fast routing to the right support, including crisis care when necessary.

The Default Sort feature on the Really Global platform ranks care providers based on quality, experience, availability, and verification status. This ensures clients see the most relevant and qualified providers at the top of their search results. Key Sorting Factors: Client Outcomes (30%): Measures improvement in client well-being through engagement and assessment scores. Client Feedback (20%): Captures post-session feedback using a Likert scale (1-6) to assess satisfaction. Professional Experience (15%): Awards points for years of experience, with additional points for experience beyond 4 years. Licensed/Certified Providers (7%): Awards points for each license or certification, verified through automated checks. Ongoing Training (5%): Rewards additional training sessions completed by providers. Critical Gates: Availability Gate: Providers must have at least 1 hour of availability to be listed in search results. Verified Gate: Verified providers are displayed higher in search results, while unverified providers are grouped in a separate section. How It Works: Each factor is weighted and combined into an overall score for each provider. Providers with the highest scores appear first. Gates ensure only available and verified providers are prioritized. This dynamic system offers a transparent, data-driven approach to surfacing top care providers, helping clients make more informed decisions.